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Knowledge Base

  1. Placing an order 

    1. Postage Fee and Shipping Times
    2. Can I order and pay later?
    3. Can I pay by cheque or money order?
    4. Can I pay by credit card or PayPal?
    5. Can I send my credit card details via email?
  2. Batteries 

    1. Can you tell me more about battery safety?
    2. What do the colour tabs and codes mean?
    3. What is a zinc-air battery?
    4. A word of caution when using battery testers
    5. Can I put my batteries in my pocket or wallet?
  3. Hearing aid users 

    1. Can I use another brand of battery in my hearing aid?
    2. Do you sell rechargeable hearing aid batteries?
    3. How do I know when the batteries are flat?
    4. How long will my battery last in my hearing aid?
    5. Should I try the battery trial pack?
  4. Cochlear Implant users 

    1. What is the difference between cochlear and hearing aid batteries?
    2. Does HABEX sell rechargeable cochlear implant batteries?
    3. How do I know when the batteries are flat?
    4. How long will the batteries last?
    5. I am about to be ‘switched on'. Do I need to buy batteries now?
  5. Drying kits and desiccants 

    1. Which drying kit is for me?
    2. Which desiccant is for me?
    3. Can I put batteries in the drying kit?
    4. Can I recharge the Dry-Brik in the oven?
    5. Can I use my hearing aid before the 8-hour drying cycle is finished?
  6. All articles 

    1. Can you tell me more about battery safety?
    2. Which drying kit is for me?
    3. Postage Fee and Shipping Times
    4. What is the difference between cochlear and hearing aid batteries?
    5. Can I use another brand of battery in my hearing aid?

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